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Privacy Policy

Privacy Policy

This Privacy Policy explains how Visionary Lens collects, uses, discloses, and retains personal information in connection with its photography services and website. It applies to inquiries, bookings, studio and on-location sessions, private galleries, and related communications.

Terms of Service Contact
Data collected only as described in this policy
Your rights and options are detailed below
Questions handled via our contact channel
01
Processing purpose

How We Use Information

We use personal information to respond to inquiries, review product counts and style details, prepare quotes and delivery plans, schedule sessions, manage studio or on-location production, provide proof galleries and edited file delivery, process payments, maintain business records, support security, and meet legal obligations. We may also use technical data to operate the website and improve its reliability.

Processing is limited to operational needs and the purposes described here.
02
Sharing partners

Service Providers and Partners

We may share personal information with payment processors, website hosting providers, communication tools, file delivery services, and other vendors that support our operations. These parties are expected to use the information only for the services they provide to us and to handle it under appropriate confidentiality and security obligations.

Service providers receive only the information needed to perform their assigned functions.
03
Legal basis

Legal Disclosures

We may disclose personal information when required to comply with law, court orders, lawful requests, or regulatory obligations. We may also share information where needed to establish, exercise, or defend legal claims, or to protect the security and integrity of our services.

Legal disclosure is limited to what is necessary for compliance or protection of rights.
Data category

Data We Collect

We may collect contact details, project information, booking preferences, product counts, shot lists, reference materials, payment-related records, communication content, gallery activity, and technical data such as device and browser information. Where a session involves studio or on-location planning, we may also process location-related details needed to confirm the service arrangement.

The categories collected depend on the inquiry, booking, and delivery steps used.
Collection source

How We Collect Data

We receive data when you complete a contact form, send an email, call us, take part in a planning call, share product references or usage notes, review proofs, or complete payment. Some technical information is collected automatically when you visit the website or use a private gallery.

Information may come from direct submissions, service communications, and site activity.
Cookie type

Cookies We Use

We may use essential cookies to support site operation, session cookies to maintain form or gallery access, and analytics cookies to understand general site use. Cookie data is used for security, functionality, and service improvement, and it is not used to identify you beyond what is needed for those purposes.

Cookie use is limited to standard website functions and basic performance tracking.
User control

Cookie Controls

You can usually control cookies through your browser settings and, where available, through site-level preference tools. Blocking some cookies may affect gallery access, form handling, or other site functions that rely on basic session support.

Browser settings can be used to limit or remove non-essential cookies.
Privacy Office

Contact Information

Email contact
help@winnertrainersearch.click
Telephone contact
+1 506-476-3389
Mailing address
1717 Rue Arthur-Fecteau, Gatineau QC J8R 2Z9
Privacy contact

Use the contact details below for privacy questions, access requests, or correction requests.

Contact Page

Subject to legal limits, you may request access to the personal information we hold about you, ask for correction of inaccurate information, and raise concerns about our handling of your data. Where we rely on consent for a specific activity, you may also withdraw that consent for future processing.

Available rights may vary depending on the nature of the information and applicable law.

To make a privacy request, provide enough information for us to verify your identity and locate the relevant records. We may ask for additional details before responding, and we will handle the request within a reasonable period under applicable law.

Requests are reviewed before action is taken to protect privacy and prevent unauthorized disclosure.

We keep personal information only for as long as needed to manage inquiries, complete projects, maintain business records, resolve disputes, and meet legal or accounting obligations. When information is no longer required, we delete it, anonymize it, or otherwise handle it so it is not kept in active use.

Retention depends on the purpose for which the information was collected and any legal recordkeeping needs.

The updated version will apply from the date it is posted unless a different effective date is stated. If a change is material, we will take reasonable steps to draw attention to it through the website or another suitable notice method.

We may revise this policy when our practices, services, or legal obligations change.